Frequently Asked Questions

TikTok Shop Connector by SPL is an app that seamlessly integrates your TikTok Shop with Shopify. It allows you to sync products, manage orders, and streamline your e-commerce operations, saving time and effort.

Yes, whether you're a small business or a large-scale retailer, SPL is designed to cater to merchants of all sizes looking to streamline TikTok Shop integration with Shopify.

TikTok Shop Connector by SPL is designed for merchants who sell on TikTok Shop and want to manage their products and orders directly from their Shopify store.

SPL seamlessly connects your Shopify store to TikTok Shop, allowing you to sync products, manage inventory, and fulfill orders from a single dashboard. The integration is quick, simple, and designed to save you time while boosting your sale. For further assistance you can watch the step by step tutorial by clicking on the link give below.
https://youtu.be/X3lwXvTu4tc

Yes! SPL offers one-click product syncing, not only from Shopify to TikTok Shop but also vice versa.

Yes, with our AI Connect feature, you can automatically sync existing TikTok Shop products to your Shopify store.

Yes, SPL offers advanced filtering options, allowing you to sync specific products based on their status, vendor, collection, tags, and more.

Yes, SPL includes a block in Shopify's order details page for TikTok Shop orders, where you can add the shipping provider and tracking code to streamline fulfillment.

Yes, SPL has a dedicated Returns Section where you can view all the returned TikTok Shop orders in one place.

With SPL, you can create custom inventory and pricing rules that fit your business needs. Whether you want to adjust prices dynamically or manage stock levels across both platforms, SPL makes it simple to keep everything in sync and under control.

Yes, TikTok Shop Connector by SPL supports TikTok Shops in all regions where TikTok Shop is available.

For European merchants, SPL offers a special page to add manufacturer and responsible person details required for EU General Product Safety Regulation (GPSR).

Yes, our Smart Notifications feature alerts you about discrepancies, such as order status mismatches, so you can take action promptly.

SPL offers flexible pricing plans. Visit our pricing page on the Shopify App Store for details.

Yes, we provide a free trial so you can explore the app's features before committing to a plan.

Our support team is here to help! You can reach us through email or the in-app chat for any questions or assistance.